Dirty Girl Adventures Terms of Service and Refund Policy
Product purchases are refunded in the shop with a receipt or record of sale IF the product is unused, shows no damage and is within 30 days of purchase. If you have a problem with your purchase please contact us, we want to ensure that you are satisfied.
Refunds are given up to one week before the date of the event no questions asked. After that, refunds are not given unless there are exceptional circumstances. Dirty Girl Adventures may cancel or modify an event due to weather or conditions. Everyone will receive a refund if that is the reason for the cancellation. We will paddle and hike in cool, rainy or snowy conditions. Cancellation only occurs in severe weather or other dangerous conditions.
What are you paying for? It’s more than a rented kayak, it’s an experience! We will lift and haul all the gear you need for your adventure. We will provide instruction, support, guidance and safety information before and during each event. We will be there with you for the duration of the event doing our best to help you remain comfortable and engaged in the adventure.